ChildSafeguarding banner

CatholicCare upholds a culture and practice of safeguarding to protect every person we serve

The welfare of children, young people and vulnerable adults is at the heart of what we do. We expect, enable and empower staff and those in our care to speak up, share positive feedback, make a complaint and report abuse and neglect. We take any concern seriously and respond accordingly. We listen and value the insights from the children, young people and adults we support.

We acknowledge that the Catholic Church has exposed vulnerable people to harm in the past. The Safeguarding Office at CatholicCare was created to assist us to embed safeguarding at the core of all our services. Our practice is guided by standards, including the ten National Catholic Safeguarding Standards released in 2019, which are in line with the National Principles of a Child Safe Organisation, and the Child Safe Standards. The National Catholic Safeguarding Standards were further reviewed in 2022 to include vulnerable adults, as well as children and young people. We use these standards to support our ongoing commitment to the safety and wellbeing of children, young people and vulnerable adults.

A safeguarding message from Bishop Anthony

The Diocese is resolutely committed to fostering a culture of safety and care for children and vulnerable adults.

This is achieved through a consistent, accountable approach to safeguarding across the entire Diocese, including the Catholic Schools Broken Bay, CatholicCare and its clergy and parishes.

This approach is outlined in the Diocesan Safeguarding Charter here.

The welfare of children, young people and vulnerable adults is at the heart of what we do.

The NSW Child Safe Scheme commenced in 2022, and these Standards are a key recommendation from the Royal Commission into Institutional Responses to Child Sexual Abuse. We continue to implement the Child Safe Standards to make our services even safer for children. We know that this requires strong leadership and sustained, collective effort and action. We believe all organisations working with children should be child safe, and we want to provide children with the environment and care they deserve. An overview of the Standards is provided here.

CatholicCare also takes a safeguarding approach in working with vulnerable adults, particularly within our disability programs, and aged care supports. Staff receive training and support to be able to identify the risk of abuse or exploitation and to take appropriate action.

For those who have experienced institutional child sexual abuse, you can find  information about the National Redress Scheme here.

Feel free to reach out to us to discuss different ways that we can improve our practice and culture to keep children, young people and vulnerable adults safe. If you require support or have a safeguarding concern please contact Angela Thomas, Manager for Safeguarding on (02) 9481 2683 or via email


Learn More


Learn More


Learn More


Learn More


latest news

Reconnecting isolated seniors with the outside world

When 99 year old Oi Mei first met Winnie, she finally had someone she could share stories in her native tongue. As a fellow Cantonese speaker, Winnie was able to appreciate and resonate with Oi Mei’s experiences in a special way.

Read More

Children learn about themselves and the world through art

Art is something we really value at of our Lake Munmorah Early Learning Centre. It is such a big part of expressing your thoughts and ideas, and as a child it’s one of those go to mediums for communication when you don’t have the written word yet.

Read More

Families to benefit as the NSW Government reveals the locations of 100 new preschools

Thousands of families across NSW will benefit from expanded access to early childhood education as the NSW Government unveils the locations for 100 new public preschools.

Read More

Five young Aussie activists to inspire us on World Social Justice Day

Unleashing opportunities doesn’t happen overnight. It is a process that requires creativity, wit, and determination … qualities that these five young Australians have in spades.

Read More