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CatholicCare Diocese of Broken Bay recognises that your privacy is important and we are committed to protecting personal information we collect from you. The Privacy and Personal Information Protection Act 1998 (Privacy Act) and Australian Privacy Principles govern the way in which we must manage your personal information. Here we explain how your personal information (information capable of identifying you as an individual) will be treated as you access and interact with our website.

Your personal information

We use our website to promote our programs and services. The personal information we collect via this website may include:

  • The content of any forms you submit requesting us to provide services or information or to take action
  • Information submitted if you participate in an online survey
  • Any information you submit to us via this website or to email addresses displayed on this website, which may include personal information such as name, email address and telephone number.

Any personal information you provide to us will only be used for CatholicCare purposes, or a directly related purpose, unless you consent to another use or disclosure, or authorised by law.


Email addresses provided via this site will only be used to respond to specific user queries and will not be added to any mailing lists, nor disclosed to any other party without users’ knowledge and consent, unless required by law. You may be given an opportunity to subscribe to newsletters.

Web statistics and cookies

We use Google Analytics to collect website traffic information. We also use cookies and session tools to improve your experience when accessing our website. We use the information to maintain, secure and improve our website and to enhance your experience when using it.


We have implemented security policies and measures to protect the personal information that we have under our control. However, you should be aware that there are risks in transmitting information across the internet. While we endeavour to protect personal information, we cannot guarantee or warrant the security of any information transmitted to us online and individuals do so at their own risk. Once any personal information comes into our possession, we will take reasonable steps to protect that information from misuse and loss, and from unauthorised access, modification and disclosure. If you are concerned about conveying sensitive material to us over the internet, you may prefer to contact us by telephone or mail. We will remove personal information from our system where it is no longer required (except where archiving is required) and in order to fulfil our obligations under the Privacy Act.

Links to external websites

This website privacy statement does not extend beyond this website. When following links to other sites from this website, we recommend that you read the privacy statement of that site to familiarise yourself with its privacy practices.

For our general Privacy & Confidently Statement click here.