Domestic Violence After Hours Response

The Northern District (Sydney) DVRE team provides after hours crisis support to women (with or without children) who have left a violent relationship, or who are wanting to leave. Our after hours team is available 365 evenings a year and can assist with:

Face-to-face visits from our after hours staff when it is safe for us to do so
Assessments for our CatholicCare refuge and short-term transitional accommodation
Warm referrals for emergency accommodation
Practical items such as food, clothing, toiletries and baby items
Access to interpreting and translating services
Housing assistance and advocacy including referrals for CatholicCare case management
Support attending the Police station to make a statement
Access to specialist domestic violence services including counselling, groups and Victim’s Services
Help with visas and immigration referrals
Assistance with applying for payments
Information and support to access Dom’s Place, our community drop in hub
Support services for children … and more.

We help women (with or without children) leave domestic violence and build a strong support network and achieve safe and positive lives. Any organisation can refer women wanting to leave a domestic violence relationship to our service. We also welcome women to call us directly if they need help.

For more information:
P: 1800 324 924 (Monday to Friday 9.00am – 5.00pm)
P: (02) 9488 2580 (Monday to Sunday 5.00pm – 10.00pm)

frequently asked questions

What should I do if I am in immediate danger?

We encourage you to call 000 for Police assistance.

I am not Catholic, can I still access your service?

Yes, our service provides support to all women and children.

Can you come and see me in my home?

We don’t come to any residential properties however, we can arrange to meet in a safe location within the community.

I live in Western Sydney can you still help me?

Unfortunately, our DVRE program only covers suburbs within the Northern Sydney region. For referrals in your area, you can contact the NSW Domestic Violence Line on 1800 65 64 63.

How long can you support me for?

We provide short-term crisis support, generally for a period of 1 – 2 weeks depending on your needs.

Can you provide legal advice or guidance pertaining to family law court?

We are not legal professionals, however if you are needing legal advice, we can refer you to, or provide information on available legal services.

How can I ensure my abuser won't find out that I'm seeking help?

We have strict confidentiality processes in place and will talk with you about practical safety strategies. We encourage you to call us from another phone if you have technological safety concerns such as tracking/monitoring.

How does seeking help for domestic violence affect my immigration status?

In Australia, seeking help for domestic violence does not automatically impact a person’s immigration status. The Australian Government recognises that individuals in abusive relationships may face unique challenges, and they have provisions in place to provide support and protection for victims of domestic violence, regardless of their immigration status. We can talk with you about specialist referrals and support available.

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