Home Care Packages

A Home Care Package is Government funding that you can access to pay for services to keep you living independently in your own home for as long as possible. The higher your care needs, the higher the level and amount of funding provided.

We can help you understand your options when applying for and maximising the benefits of a Home Care Package.  We listen to you and help you decide on the services that best meet your individual needs and partner with our clients to find the best solutions possible. Matching the right locally based care workers and supports for you is paramount and we put a lot of focus on making sure we get that right. We understand the importance of a consistent worker so you can build trust and rapport.

Your package will be managed with dignity and choice. We will work with you to develop a budget and keep you up-to-date on how you are tracking. You will have a dedicated case manager to help you plan, respond to any questions and check in on how you are going.

What can a Home Care Package assist with?

Depending on the level of package you receive, you can access assistance for a range of different services including:

General household assistance including housekeeping, meal preparation and shopping
Support maintaining your yard and garden
General handyman tasks and home modifications
Help with showering and hygiene
Transport to and from appointments, social events and activities
Clinical care including nursing, physiotherapy and more
Art and dance therapy
Help to maintain your brain health through our Memory Innovations Centre
Companionship and someone to laugh with
TeleHealth consultations and appointments
Respite for carers to take a break from their role … and more.

Whether your care is in the form of a Government package (Level 1, 2, 3 or 4) or is privately funded, we can help you determine which services are right for you. If you are on the waitlist, looking for a provider or unsure how to navigate the aged care system, our Care Coordinators are happy to assist you.

To understand more about Home Care Packages visit the My Aged Care here.

For more information:
P: 1800 324 924
E: info@catholiccaredbb.org.au

Caregiver helping senior woman climb staircase

Learn more about home care packages

We are here to help you understand your options and how we can help.

Please reach out to us and we will be in touch.

How do I access government subsidised care?

Step 1: Contact My Aged Care

My Aged Care is the Government agency that assesses your needs, and if eligible assigns your package. You can call them on 1800 200 422 or visit their website at My Aged Care.

Step 2: Be assessed over the phone

My Aged Care will guide you through an initial phone assessment to understand your needs and eligibility. They may then refer you to:

The Regional Assessment Services (RAS) team – who provide entry level assessments for Commonwealth Home Support Program (CHSP) services and lower level packages.
The Aged Care Assessment Team (ACAT) team – who provide a comprehensive assessment if you have more complex needs and require support under Home Care Packages funding.

Step 3: Have an ACAT assessment

An ACAT assessor (nurse, social worker, or health professional) will visit you at home to conduct a thorough assessment. They will talk to you about how you live day-to-day and what you need help with to stay living independently and well at home.

This assessment determines eligibility for:

A Home Care Package and at which level
Interim CHSP services
Other services like respite, transition care or placement in an aged care facility.

It’s helpful to have a family member or support person present during the assessment.

Step 4: Secure your Home Care Package

After your ACAT assessment, you will receive a letter confirming your eligibility and the level of the Home Care Package assigned to you. You will be placed in a national queue and allocated a package as one becomes available.

Step 5: Contact us

After your assessment we encourage you to contact CatholicCare to discuss your Home Care Package status and to enquire whether we have interim CHSP services that might be able to assist you whilst you wait to access to your package funds.

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