When you receive a terminal diagnosis, life can suddenly feel uncertain and overwhelming. Questions arise, roles change, and you may find yourself moving from one medical team to the next. It’s not uncommon to feel as though your whole identity has become centred on illness.
Crossroad Companions is a non-clinical pastoral support service that walks alongside you during this time. From the moment of diagnosis and throughout your journey, our companions offer a steady, compassionate presence through the ups and downs. We listen, we sit with you, and we honour what matters most to you, emotionally, spiritually and relationally. We don’t try to fix problems or make decisions for you. Our role is to be with you, offering choices, information, and support so you can live as fully and meaningfully as possible. We are also there for your family members and carers, supporting them as they adjust to the emotional and practical realities of this time.
People facing the end of life, Family members and carers and those feeling isolated, uncertain, or overwhelmed can all use this service. And you do not need to be Catholic, or religious at all. to receive support.
HOW CAN WE HELP?
You choose how your time is used and what is shared. A Crossroad Companion may:
- Spend time with you in conversation or quiet presence Listen to your fears, hopes, and questions
- Support reflection, meaning-making, prayer, or spiritual practices
- Explore relationships, legacy, unfinished matters, and personal wishes
- Provide information about palliative care and what to expect as illness progresses
- Advocate for you and your family so your wishes are heard
- Guide conversations about after-death considerations and rituals
- Connect you with priests or pastoral support for sacraments if desired
- Offer early bereavement support and grief resources for your family.
For more information:
P: 1800 324 924
E: info@catholiccaredbb.org.au
- Support may be provided in person or over the phone.
- Visits are arranged by agreement and within clear boundaries.
- The service works alongside your healthcare and support teams.
The service is yours and you may stop the service at any time. Varied packages and payment plans are available. Your financial capacity should not prevent anyone from accessing support, so please let us know if this is a concern.
Please note: Crossroad Companions is not a medical or clinical service.
The service does not:
- Provide medical, nursing, or personal care
- Offer counselling, therapy, or psychological treatment
- Give legal, financial, or medical advice
- Influence healthcare decisions
- Provide emergency or after-hours support
- Assist with voluntary assisted dying.
Medical care, nursing, counselling, and funeral services remain the responsibility of appropriately qualified professionals.
Frequently asked questions
Do I need to be Catholic?
What is the process for signing up?
Can I choose my Crossroad Companion?
Can you help my family too?
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