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Australia enjoys one of the highest standards of living in the world, and we’re living longer. Getting older should be fun, you have more time to do things you have always wanted to, to socialise with friends and learn new things. But, you may need a little help to maximise those opportunities, to tackle changes in health, mobility and connecting with others.

At CatholicCare, help comes in lots of ways to suit your individual needs and circumstances. We can support you to get things done around the home, to get you out and about and to connect with others. We also provide cutting edge programs to keep your brain and body fit through our Memory Innovations Centre.

We know that navigating the aged care system can be daunting. There are so many questions to ask. From knowing where to start and what type of care and support you need, to availability and eligibility of Government support packages to help pay for your supports … we’re here to help you through the process in a way that ensures you can make choices and decisions that best suit the lifestyle you want.

The supports available to older Australians, and their application processes seem to change constantly. CatholicCare has the expertise to keep up with the changes and to advise you about opportunities.

For more information:
P: 1800 324 924
E: info@catholiccaredbb.org.au

EXPLORE NOW

BY 2050 ONE QUARTER OF AUSTRALIANS WILL BE AGED 65
& OVER

We are here to help seniors and provide a range of supports. Our goal is to improve wellbeing and quality of life for each individual we work with. It’s smart to ask for help.

We’ll work with you to find the right solution for you or your loved one. We listen. Matching you to the the right service is paramount and we put a lot of focus on making sure we get that right. We take a holistic approach. We look after your emotional, social, spiritual and physical needs when providing care.

 

“Sometimes I wake up and think, ‘I’m in too much pain to go out today.’ But by the time I have finished with Chee the pain has gone.”

Yvonne

Frequently asked questions

I am not Catholic, can I still access your service?

Yes, our service is open to all.

What is the Commonwealth Home Support Program?

The Commonwealth Home Support Program (CHSP) is a government funded program that provides basic support services to help older people stay living independently in their own homes.

How much do our services cost?

The services we provide are currently funded by the Commonwealth Home Support Program (CHSP) which are accessible through MyAgedCare. This site will provide you with the eligibility criteria you will need to meet to access Government subsidised aged care services. Generally, the cost of aged care varies depending on the type of care required and your financial situation. Government subsidies are available for some types of care, but you may be required to contribute to the cost of your care based on your income and assets.

How old do I have to be to receive government subsidised Aged Care?

To be eligible for any form of government subsidised aged care you need to be 65 years and over, or 50 years and over if Aboriginal and/or Torres Strait Islander.

How do I know if I'm eligible for aged care services?

Register with MyAgedCare (online or call 1800 200 422) and complete a short screening about your situation. If you meet the criteria, you’ll be scheduled for a face-to-face assessment to confirm your needs and what services you qualify for.

What is a Support at Home (SAH) package and do CatholicCare offer these?

The Support at Home program is Australia’s new national in-home aged care system, introduced on 1 November 2025 as part of the Aged Care Act reforms.  It’s designed to make home care simpler, fairer, and more flexible, helping older Australians stay independent and live at home longer.  And yes, CatholicCare can partner with you to manage your Support at Home Package across Northern Sydney and the Central Coast.

Does CatholicCare offer residential aged care homes?

Residential aged care is a type of care for older people who can no longer live at home. It provides 24 hour care and support in a residential setting, such as a nursing home or retirement village. We do not operate any residential care homes.

What is flexible respite care?

Flexible respite services typically involve one of our Community Support Workers visiting once or twice a week to help people stay independent in their homes while providing regular care givers with a break. This assistance can include help with getting to appointments, some light household tasks such as changing bed sheets, hanging the washing out, some vacuuming, or tidying up around the home. Social activities such as catching up over coffee, shopping, unassisted shopping, outings to get out of the house, exercise, hobbies, or just company at home are also available. Our team of caring workers is here to help.

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