Our Mission
We support and enrich the lives of individuals and families. We live out the Gospel by walking alongside people to find and build solutions to their needs. We deliver evidence-based services, and do so with commitment, regardless of the difficulties faced. To this mission we bring a long history of service and faith, the resources of dedicated staff, volunteers and partners, a willingness to go beyond essential care, and persistence in supporting justice and wellbeing for all.
Our Vision
We strive for a world where people are safe, well and connected with each other in inclusive communities.
I acknowledge that the ordinary, everyday activities of our staff are, in fact, extraordinary and sacred. I give thanks for the opportunity to carry out Christ's mission to serve the most vulnerable people in our Diocese.
Archbishop Anthony Randazzo
Our Values
FAITH
Our work at CatholicCare is inspired by the mission and values of the Catholic Church. We serve those in need with compassion, respect and dignity.
COMPASSION
We are conscious of the challenges our client’s face, and we are dedicated to delivering solutions in an empathetic, inclusive and responsive manner.
COURAGE
We are inspired by the courage demonstrated by our clients. We stand up for what is right and are willing to face difficult and uncomfortable situations in order to make a positive impact on the lives of those we serve.
EXCELLENCE
We strive for excellence in all we do. We act ethically and with integrity, we exceed expectations and act on evidence of what works. We provide high quality services that meet the evolving needs of our community.
RESPECT
We respect the dignity and worth of all people and embrace difference. Our door is open to all regardless of age, ability, ethnicity, gender, sexuality or religious beliefs.
SOCIAL JUSTICE
We strive for equity and opportunity for all. We give a voice to those in need and hold the poor and vulnerable in our hearts. We are committed to empowering marginalised groups to achieve their full potential.
OUR LATEST ANNUAL REPORT IS NOW AVAILABLE
We strive for a world where people are safe, well and connected with each other in inclusive communities.
Throughout our annual report you’ll find reflections on our impact, stories of resilience and connection, and a celebration of the people – staff, volunteers, clients and community members – who make our mission possible.
LATEST NEWS
Paula’s story of determination, hope and community
After nearly two years of perseverance and teamwork, Paula - a vibrant, bubbly and cherished participant in CatholicCare’s disability day programs - is about to embark on an exciting new journey - moving into her own home!
Read MoreFinancial counselling supports guide Stefan through debt to stability
At 73, Stefan never imagined he’d find himself facing homelessness. As the owner of a small business, he was well known and respected. Then came an injury, a divorce, an eviction notice, and a $40,000 debt and his life took a frightening turn.
Read MoreRachel finds her voice again
When Rachel first connected with CatholicCare’s clinical care services nine months ago, she was grappling with the profound effects of complex PTSD, stemming from traumatic experiences of sexual assault and domestic violence.
Read MoreEmily’s small steps to big changes
When 11 year old Emily first came into contact with CatholicCare’s Intensive Family Preservation (IFP) program, she wasn’t going to school. She wasn’t speaking. She was barely leaving the house. Her sleep cycle was so disrupted that, according to her parents, it would “reset every five days” - a sign of just how far her life had spiralled out of rhythm.
Read More