Our Mission
We support and enrich the lives of individuals and families. We live out the Gospel by walking alongside people to find and build solutions to their needs. We deliver evidence-based services, and do so with commitment, regardless of the difficulties faced. To this mission we bring a long history of service and faith, the resources of dedicated staff, volunteers and partners, a willingness to go beyond essential care, and persistence in supporting justice and wellbeing for all.
Our Vision
We strive for a world where people are safe, well and connected with each other in inclusive communities.
I acknowledge that the ordinary, everyday activities of our staff are, in fact, extraordinary and sacred. I give thanks for the opportunity to carry out Christ's mission to serve the most vulnerable people in our Diocese.
Archbishop Anthony Randazzo
Our Values
FAITH
Our work at CatholicCare is inspired by the mission and values of the Catholic Church. We serve those in need with compassion, respect and dignity.
COMPASSION
We are conscious of the challenges our client’s face, and we are dedicated to delivering solutions in an empathetic, inclusive and responsive manner.
COURAGE
We are inspired by the courage demonstrated by our clients. We stand up for what is right and are willing to face difficult and uncomfortable situations in order to make a positive impact on the lives of those we serve.
EXCELLENCE
We strive for excellence in all we do. We act ethically and with integrity, we exceed expectations and act on evidence of what works. We provide high quality services that meet the evolving needs of our community.
RESPECT
We respect the dignity and worth of all people and embrace difference. Our door is open to all regardless of age, ability, ethnicity, gender, sexuality or religious beliefs.
SOCIAL JUSTICE
We strive for equity and opportunity for all. We give a voice to those in need and hold the poor and vulnerable in our hearts. We are committed to empowering marginalised groups to achieve their full potential.
OUR LATEST ANNUAL REPORT IS NOW AVAILABLE
We’re proud to share our annual report for 2025/26, a look back at another year of impact, connection and community.
Each year we use the annual report to reflect on the difference we’ve made, stories of resilience and hope, and a celebration of all the staff, volunteers, clients and community members who bring our mission to life every single day, guided by the values of compassion and service that lie at the heart of who we are.
It’s a chance to pause, give thanks, and see the bigger picture, the milestones reached, the challenges met together, and the countless small moments added up, tell the story of who we are as an organisation.
LATEST NEWS
Casting a light on the drivers of domestic and family abuse
Boys don't cry. Toughen up. Be a man. Most of us have heard these phrases so many times we no longer notice them. But CatholicCare's Respect Matters team knows there is a direct line between casual phrases like these and the domestic violence upending families across our community.
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Nina reclaims her life after violence
For Nina, her workplace became more than just a job, it was a rare pocket of safety in an otherwise controlled and frightening world. It was the only place where she could speak openly with her Case Worker, free from surveillance and intimidation.
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Paula’s story of determination, hope and community
After years of perseverance and teamwork, Paula is about to embark on an exciting new journey - moving into her own home!
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Financial counselling supports guide Stefan through debt to stability
At 73, Stefan never imagined he’d find himself facing homelessness. Then came an injury, a divorce, an eviction notice, and a $40,000 debt and his life took a frightening turn.
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