Desktop - Families Together

Families Together is a voluntary family preservation program designed to support children and young people remain safe at home and prevent unnecessary entry into out of home care. We work with families whose children are aged between 0 and 17 years.

Our team of trained professionals deliver holistic case management supports to the whole family and will meet with them in their home at least two times a week for up to 12 months. In addition to scheduled visits, support is available Monday to Friday 6.00am – 8.00pm through an on-call service.

The program works with all family members, including extended family and greater social networks (eg. schools). It is delivered in the family home and at a time that best suits the needs of the family.

Who is eligible?

  • Families who have come to the attention of DCJ, who have children aged between 0 – 17 years and who are subject to a substantiated ROSH report or incident.
  • A child or young person may be at ROSH in the home they are currently living in, or a home to which they are being restored.
  • Families experiencing challenges such as mental health issues, domestic and family violence, or problematic drug and alcohol use.

Who is not eligible?

  • Families experiencing immediate safety concerns that would affect engagement with our service.
  • The family is already engaged with another Family Preservation service.
  • If the family’s needs would be better met through other specialist services such as DFV, alcohol and other drug, mental health, youth, or disability supports.
  • Where the Families Together service could increase risk to the family, including escalating violence (and any potential violence toward workers), distress, or system involvement.
  • Current or future pending legal proceedings for the family that take precedence and would be undermined by service delivery.

Referral pathways are:

  • DCJ open case referral via ChildStory.
  • DCJ triage referral triggered from ROSH report.
  • Community pathway.

For more information:
P: 1800 324 924
E: info@catholiccaredbb.org.au

Frequently Asked Questions

Can I refer a family to the Families Together program?

Currently we can only accept referrals from Department of Communities and Justice (DCJ) through an Open Case or via Triage.

DCJ have advised that in 2027 we can expect to receive a small portion of referrals through a Community Pathway – more information to come.

What geographical areas do you cover?

We provide supports to families that live within the Diocese of Broken Bay – this covers the Northern Beaches, some Northern Sydney suburbs and the Central Coast.

How long does the program last?

We provide support up to 12 months depending on the needs of individual families.

How often does a family need to meet with you?

We offer flexible case management and deliver home visits tailored to a family’s needs. Families can meet with us up to 3 times per week in the initial stages and then in the step down process, the visits will be less frequent.

Are you able to provide brokerage for everyday items?

Limited brokerage will be accessed on a needs basis.

Are you able to transport us to and from school/appointments/shopping?

Transport does not form part of our core work.  However, in exceptional circumstances we are able to provide limited transport.  We will however assist you utilise existing transport options that meets the needs of your family.