Family Connect and Support

Family Connect and Support (FCS) is a state wide, voluntary service for children, young people and families who need support to maintain a safe and positive family environment. It helps families who may be experiencing vulnerability or who require some level of support before issues escalate.

The aim is to support families early as they face challenges to reduce the risk of family breakdown, child abuse or neglect, domestic and family violence or homelessness. Our Case Coordinators help families to identify their strengths and resources, whilst supporting them to address underlying issues and potential risk for the family.

Family Connect and Support works on a networking model,  connecting families with local services with expertise in areas such as:

  • Parenting challenges
  • Financial stress
  • Substance use
  • Family breakdown
  • Housing issues
  • Mental health
  • Domestic and family violence … and more.

Through an initial consultation, we get to know you and your individual circumstances. Understanding your needs, and building on your strengths, we identify the support your family needs to make positive change in your lives. We’ll give you information and advice and help you connect to the services in your area so you don’t have to retell your story. We stay connected with you until you’re matched to the right services or support.

We welcome families from all cultures and backgrounds, lands and communities.

For more information contact:
P: 1800 066 757
This service is available Monday to Friday between 8.30am and 5.30pm.

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